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Public Complaints

Section 2.B – Public Complaints

Members of the public may register complaints by forwarding a signed, written statement to the Office of the President, Vance-Granville Community College, PO Box 917, Henderson, North Carolina 27536. Vance-Granville Community College will consider complaints that are in writing. However, complaints that are anonymous, or sent electronically or through facsimile transmission may not be considered. The President, or the President’s designee, shall investigate the complaint. The investigating individual may require further information from the complainant and may seek information from appropriate College offices, as needed, to respond to the complaint. The investigating individual, if not the President, shall make a written report to the President of his/her findings, and the President shall respond to the complaint. A log of all written complaints along with all materials and reports shall be maintained on file in the Office of the President for an indefinite period of time.

(approved July 16, 2018)