Vance-Granville Community College Complaint Process
Vance-Granville Community College attempts to provide the highest quality educational opportunities available. However if a conflict does arise, students of Vance-Granville Community College should attempt to resolve all issues and complaints with the college by following the General Student Grievance Procedure located in the Vance-Granville Community College Grievance Procedure . If an issue cannot be resolved internally you may file a complaint with your State Agency . Please try to resolve any complaints with the college before going to any outside agency.
Complaints should be addressed to the attention of the supervising dean:Vance-Granville Community College Grievance Procedure Vance-Granville Community College Student Grievance Form
SARA-NC Complaint Process
Once a student has exhausted all institutional grievance processes and still remains dissatisfied with the outcome the student may file a written complaint with NCSEAA within two years of the occurrence of the complaint.
SARA-NC Contact Information:
SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Toll Free Phone: (855) SARA-1-NC (727-2162)
Local Phone: (919) 549-8614, ext. 4667
The North Carolina Post-Secondary Education Complaints unit.
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Telephone: (919) 962-4550
Regional Accreditor (SACSCOC) Complaint Process
If a student has evidence that an institution is in significant non-compliance with SACSCOC standards, policies, or procedures, the individual should inform SACSCOC using the information and form in the PDF linked below.http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf
1866 Southern Lane
Decatur, Georgia 30033-4097
If you are considering a program at Vance-Granville Community College that leads to licensure or certification and you do not live in North Carolina, we are happy to assist. Please contact the people below with questions:
Health Sciences: Dean Angela Thomas
Cosmetology: Program Head Tomeka Moss PDF Student Complaint Information by State and Agency PDF Directory of State Authorization and Lead Contacts PDF Professional Licensing Board Disclaimer and Contacts (License/Licensure Information)
Discrimination and Equity Issues
All discrimination and equity issues should be filed with VGCC’s Title IX Coordinator .
Disability and Accessibility
Attempts to fulfill ADA/504 requirements should be sent to VGCC’s Accessibility Services