HOLLIE
GARRETT
A.A.S., B.S., M.B.A.
Program Head, Office/Medical Office Administration
MAIN CAMPUS - Henderson
Room:
4212-F
(252) 738-3352
Medical Office Administration
Program Description
The Medical Office Administration program prepares individuals for employment in administrative roles across a variety of healthcare settings. The curriculum focuses on developing skills in office procedures, medical terminology, billing and coding, electronic health records, and healthcare communication.
Students may choose from two concentrations:
- General
- Medical Billing & Coding
Medical Office Administration-General Track
The General concentration provides broad-based training in administrative and support functions within a medical office setting. Coursework includes medical terminology, word processing, office computations, customer relations, and medical legal and ethical issues.
Students will gain practical knowledge of healthcare office systems, electronic health records, and communication practices, preparing them for diverse roles such as medical administrative assistant, front desk coordinator, or office support specialist.
Graduates may find employment in medical offices, hospitals, public health agencies, and other healthcare organizations.
Medical Office Administration-Medical Billing & Coding Track
The Medical Billing & Coding concentration prepares students for entry-level positions in healthcare billing and coding. Emphasis is placed on accurate assignment of diagnostic and procedural codes, insurance processing, and regulatory compliance.
Coursework includes ICD, CPT, and HCPCS coding, reimbursement methodologies, electronic health records, and certification exam preparation.
Graduates are prepared to work in medical offices, hospitals, insurance companies, and billing services. Upon completion, students may be eligible to sit for national coding and billing certification exams.
Contact
Degree
Diploma
Certificate
Workforce Training
Program Details
Discover the specifics of our programs, including required courses, course sequence, pathways, and learning outcomes.
- Students will demonstrate the ability to use a variety of office technology.
- Students will demonstrate the ability to identify and utilize the required skills and technical information necessary in assisting office administrators.
- Students will demonstrate the ability to produce a variety of business documents using correct grammar, punctuation, and spelling in an acceptable business format.
- Students will demonstrate the ability to utilize various records management methods in storing and retrieving information.
- Students will demonstrate knowledge of accepted ethical behavior and interpersonal skills that reflect an understanding of diversity and the need for teamwork.
- Students will demonstrate communication skills that include the ability to read, comprehend and analyze information; and to express ideas effectively through written and oral communications.
- Students will utilize critical thinking skills to solve problems and facilitate task and project completion.
- Students will demonstrate an understanding of basic bookkeeping principles and computation skills for analyzing, recording and reporting financial data.
- Students will demonstrate a working knowledge of medical terminology for practical application in an administrative capacity in a medical setting.
- Students will demonstrate an understanding of medical front office concepts and procedures.
- Students will demonstrate an understanding of current medical legal and ethical issues.
Students enrolled in pre-approved continuing education training courses may request awarded credit in corresponding curriculum programs. They must first register, pay, and pass the continuing education course with a grade of satisfactory. In order to request awarded credit, the student must be enrolled in the corresponding curriculum program.
The credit will be awarded by the appropriate department with a grade of “PR”, Credit for Prior Learning. The credit hours of the course will count toward graduation at VGCC but may not transfer to other colleges or universities.
For a more comprehensive list of Continuing Education courses and their corresponding curriculum programs, please visit Approved CE to CU Prior Learning Credits.
Approved Prior Learning Equivalencies
| CE Course Taken | Equivalent CU Course | Credit Hours Awarded | Effective Date |
|---|---|---|---|
| CIS 3100 Computer Basics, 6.4 CEUs | CIS 110 Introduction to Computers | 3 | October 26, 2020 |
| CIS 3100E MOS PowerPoint, 6.4 CEUs | CIS 162 MM Presentation Software | 3 | October 26, 2020 |
| CET 3100A CompTIA A+, 8 CEUs | CTS 120 Hardware/Software Support | 3 | March 7, 2016 |
| CIS 3100D MOS Excel, 6.4 CEUs | CTS 130 Spreadsheet | 3 | October 26, 2020 |
| OST 3100 AP MOS Access, 8 CEUs | DBA 110 Database Concepts | 3 | March 30, 2021 |
| OSC 3602 MOS Word, 4.8 CEUs | OST 131 Keyboarding | 2 | May 20, 2017 |
| MED 3235 Medical Office Terminology 9.6 CEUs | OST 141 Medical Terminology 1 OST 142 Medical Terminology 2 |
6 | March 31, 2021 |
| OST 3100AO MOS Word, 6.4 CEUs | OST 136 Word Processing | 3 | October, 2020 |
| OSC 3030 Healthcare Billing & Coding, 18 CEUs | OST 148 Medical Ins & Billing | 3 | April 24, 2017 |
| AMC 3015 Medical Coding, 16 CEUs | OST 248 Diagnostic Coding OST 247 Procedure Coding |
6 | September 7, 2022 |
| OSC 3006 Medical Office Assistant, 6.6 CEUs | OST 161 Medical Office Procedures | 3 | November 9, 2022 |
| OST 2800 Electronic Health Records, 7 CEUs | OST 280 Electronic Health Records | 3 | February 12, 2019 |
| CSC 3110AB Computer Programming, 8 CEUs | CSC 121 Python Programming | 3 | November 2, 2021 |
| CSC 3118 Swift Programming, 8 CEUs | CSC 118 Swift Programming | 3 | April 6, 2022 |
“The Radiography program has taught me how to succeed in the program and how to provide great patient care. The teachers are a great help in getting you prepared.”
Radiography
“Vance-Granville’s Radiography program is amazing. They truly care about developing the next generation of Radiologic Technologists. I couldn’t recommend it more to anyone who is curious about the field.”
Radiography