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North Carolina Community College System – Student Complaint Process

If a complaint cannot be resolved after exhausting the college’s grievance process, which is found in the VGCC Student Catalog, the individual may file a complaint with the state. To file a complaint concerning a postsecondary institution offering degree programs in North Carolina, visit the NC Community College System website. Students may file a complaint through the online Student Complaint Portal or submit the Student Complaint Form (below) via email to studentcomplaint@northcarolina.edu. It may also be mailed to the University of North Carolina General Administration at the following address:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688

Email: studentcomplaint@northcarolina.edu
Website: NC Community College System Student Complaint Process

The North Carolina Community College System may be contacted by any of the following methods.

By mail: North Carolina Community College System
5016 Mail Service Center
Raleigh, NC 27699-5016

Phone:  919-807-7100
Fax:  919-807-7173

Student Complaint Policy
NCCCS Student Complaint Form