Student Quick Start Guide

Step 1: Find Your Student ID Number

When you receive your official acceptance letter, your Student ID number should be located in the top right hand corner of the page, as shown below.

A screenshot of what a Vance-Granville Community College acceptance letter looks like with a red circle around the Student ID box, which is in the top right corner of the letter.

Step 2: Find Your VanguardID & Password

To retrieve your VanguardID username, please follow the steps below.

  1. Open the What’s my VanguardID? tool.
  2. Enter your last name into the Required Field
  3. Enter either your Social Security Number OR Your Student ID/Colleague Number in their respective field
  4. Click Submit

A screenshot of the What's my VanguardID tool looks like with different colored boxes showing where each step takes place.

The default password that you will use to login for the first time is Capital VG plus the last four digits of your Social Security Number (SS#). So it would look similar to: VG1234

**Note: If you did NOT provide a SS#, then it will be the last four digits of your Student ID Number. So it would look similar to: VG1234

Step 3: Set Up Your myVGCC Profile & Reset Your Password

  • Step 1: To begin, visit the myVGCC Log-in Screen
  • Step 2: Enter your VanguardID Username and Password (found in Step 2 above).

A screenshot of the login screen for myVGCC.

  • Step 3: Once you have logged in, you will be prompted to reset your password.
    • Passwords must contain at least one letter, one number and be 6 to 9 characters in length.
    • Passwords are case sensitive, so make sure Caps Lock key is set appropriately.

Step 4: Confirm and Login to Your Student Email Account

Your VGCC Email Address should be your VanguardID Username plus @vgcc.edu. For example, vguard1234@vgcc.edu. To confirm, you may find your email address by completing the following steps:

  • Step 1: In myVGCC, click the stack of three horizontal lines in the left corner of your screen to open the menu.
  • Step 2: Click User Options

A screenshot showing where User Options is located on the menu for myVGCC.

  • Step 3: Click User Profile

A screenshot showing where User Profile is located on the menu option for myVGCC.

  • Step 4: On this page, look under the About You section. It will have Your Name and Colleague ID number under a default profile picture. Your Date of Birth and VGCC Email Address should be to the right of this information.

A screenshot of myVGCC showing where a student can find their email address under the About You Section.

  • Step 5: Copy the Email Address Provided

How to Log In

  • Step 1: Navigate to the Outlook Student Email Login Screen
  • Step 2: Enter your VGCC Email address and click next. Remember, it should be your VanguardID Username plus @vgcc.edu as confirmed above.

A screenshot of the Outlook Student Email login Screen.

  • Step 3: Enter the New Password you set up for myVGCC in Step 2. Click Sign in.

A screenshot of the Enter Password screen for the Outlook Student Email login.

  • Step 4: You will now be prompted to set up Multifactor Authentication. Refer to Step 5:  Set Up Multifactor Authentication below for instructions on how to do this.

Step 5: Set Up Multifactor Authentication

To set up Mulitfactor Authentication, please follow the steps below. You may also refer to our Two-Step Verification PDF which includes QR codes that you can scan to download the app, or watch our How To Set Up Multifactor Authentication Video.

  1. Install the Microsoft Authenticator App
  2. Ofter you install the Authenticator app, follow the steps below to add your Student Email Account
    1. Open the Authenticator App.
    2. Select (+) in the upper right corner.
    3. Point your camera at the QR code on the Student Email Login Screen or follow the instructions provided in your account settings.
  3. After your account appears in the Authenticator app, you can use the one-time codes to sign in. For more information and support on the Authenticator App, open the Download Microsoft Authenticator (microsoft.com) page.

Student Tech Support Options

In Person, Walk-In Support

Students may stop by our Main Campus Open lab for assistance with resetting passwords, accessing Office 365, and more.

Henderson (Main) Campus
Building 7, Room 7322
Monday – Thursday: 8:00am – 5:00pm
Friday: 8:00am – 3:00pm

Over the Phone

Students needing help with login related issues are encouraged to call our Help Desk Request line at: 252-738-3316 during normal business hours

Online

Students may put in a Help Desk Request Form for help with any number of tech related issues. A valid call back number is required so that someone from our IT department can reach out to you directly.
Students may also utilize the 24/7 Anthology Help Desk for moodle related issues including, but not limited to, password resets and other general login issues.