Complaint Resolution

Vance-Granville Community College Complaint Process

Vance-Granville Community College attempts to provide the highest quality educational opportunities available. However if a conflict does arise, students of Vance-Granville Community College should attempt to resolve all issues and complaints with the college by following the General Student Grievance Procedure located in the Vance-Granville Community College Grievance Procedure. If an issue cannot be resolved internally you may file a complaint with your State AgencyPlease try to resolve any complaints with the college before going to any outside agency.

Vance-Granville Community College Grievance Procedure

SARA-NC Complaint Process

Once a student has exhausted all institutional grievance processes and still remains dissatisfied with the outcome the student may file a written complaint with NCSEAA within two years of the occurrence of the complaint.

SARA-NC Complaint Process

SARA-NC Complaint Form

The North Carolina Post-Secondary Education Complaints unit.

Please review the Student Complaint Policy (PDF), print and complete the Student Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints

c/o Student Complaints

University of North Carolina General Administration

910 Raleigh Road, Chapel Hill, NC 27515-2688

Website: North Carolina Post-Secondary Education Complaints 

Regional Accreditor (SACSCOC) Complaint Process

If a student has evidence that an institution is in significant non-compliance with SACSCOC standards, policies, or procedures, the individual should inform SACSCOC using the Complaints Against Institutions: Information Sheet and Form.

Discrimination and Equity Issues

All discrimination and equity issues should be filed with VGCC’s Title IX Coordinator.

Disability and Accessibility

Attempts to fulfill ADA/504 requirements should be sent to VGCC Disability Services