Vance-Granville Community College Complaint Process
Vance-Granville Community College attempts to provide the highest quality educational opportunities available. However if a conflict does arise, students of Vance-Granville Community College should attempt to resolve all issues and complaints with the college by following the General Student Grievance Procedure located in the Vance-Granville Community College Grievance Procedure. If an issue cannot be resolved internally you may file a complaint with your State Agency. Please try to resolve any complaints with the college before going to any outside agency.
Complaints should be addressed to the attention of the supervising dean:
SARA-NC Complaint Process
Once a student has exhausted all institutional grievance processes and still remains dissatisfied with the outcome the student may file a written complaint with NCSEAA within two years of the occurrence of the complaint.
SARA-NC Contact Information:
SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Toll Free Phone: (855) SARA-1-NC (727-2162)
Local Phone: (919) 549-8614, ext. 4667
The North Carolina Post-Secondary Education Complaints unit.
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Telephone: (919) 962-4550
Regional Accreditor (SACSCOC) Complaint Process
If a student has evidence that an institution is in significant non-compliance with SACSCOC standards, policies, or procedures, the individual should inform SACSCOC using the information and form in the PDF linked below.
1866 Southern Lane
Decatur, Georgia 30033-4097
If you are considering a program at Vance-Granville Community College that leads to licensure or certification and you do not live in North Carolina, we are happy to assist. Please contact the people below with questions:
Health Sciences: Dean Angela Thomas
Cosmetology: Program Head Tomeka Moss
Discrimination and Equity Issues
All discrimination and equity issues should be filed with VGCC’s Title IX Coordinator.
Disability and Accessibility
Attempts to fulfill ADA/504 requirements should be sent to VGCC Disability Services