Contact Information

Medical Office Administration
Program Head Christal Swilley
Phone (252) 738-3325

Office Room 7319,
Main Campus

Medical Office Administration

This curriculum prepares individuals for employment in medical and other health-care related offices.

Course work will include medical terminology; information systems; office management; medical coding, billing and insurance; legal and ethical issues; and formatting and word processing. Students will learn administrative and support functions and develop skills applicable in medical environments.

Employment opportunities are available in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other health-care related organizations.

Program Outcomes

  1. Students will demonstrate the ability to use a variety of office technology.
  2. Students will demonstrate the ability to identify and utilize the required skills and technical information necessary in assisting office administrators.
  3. Students will demonstrate the ability to produce a variety of business documents using correct grammar, punctuation, and spelling in an acceptable business format.
  4. Students will demonstrate the ability to utilize various records management methods in storing and retrieving information.
  5. Students will demonstrate knowledge of accepted ethical behavior and interpersonal skills that reflect an understanding of diversity and the need for teamwork.
  6. Students will demonstrate communication skills that include the ability to read, comprehend and analyze information; and to express ideas effectively through written and oral communications.
  7. Students will utilize critical thinking skills to solve problems and facilitate task and project completion.
  8. Students will demonstrate an understanding of basic bookkeeping principles and computation skills for analyzing, recording and reporting financial data.
  9. Students will demonstrate a working knowledge of medical terminology for practical application in an administrative capacity in a medical setting.
  10. Students will demonstrate an understanding of medical front office concepts and procedures.
  11. Students will demonstrate an understanding of current medical legal and ethical issues.

For More Information: Christal Swilley, Program Head

Christal Swilley