Bookstore Refund Policy
The original receipt is required for any refunds or exchanges. The book must be in the exact original condition as when purchased. (Damage caused by a bookbag, etc. may prevent you from obtaining a refund). All shrink-wrapped packages must be unopened. Any opened or re-sealed shrink-wrapped packages will not be refunded.

Returns or exchanges can only be made during specified time periods, which are as follows:

  • First 6 class days of the fall or spring semester
    (First 10 class days if class is cancelled)

  • First 4 class days of a summer session
    (First 10 class days if class is cancelled)

  • Within 3 business days of purchase
    (Providing it does not fall within the no refund/exchange period, see below)


No refund/exchange will be allowed after the last official withdrawal date in the term.

No refunds will be issued for study guides such as TEAS and Notary books.

Apparel, Gifts, School Supplies, Electronics and Software:


Apparel and gift items purchased at the Vance Granville CC Bookstore may be exchanged or refunded. You must have the original receipt and the merchandise must be in original condition for the exchange or refund. Exchanges only of apparel and gift items will be made when no receipt is available for merchandise of equal value.

School supplies are not eligible for an exchange/refund. (Any item in the bookstore that is not a textbook or apparel is considered a supply.)

Electronic devices, such as calculators or recorders, will be exchanged within 3 days of date of purchase if it is determined that the device is not functioning properly. You must have the original receipt for the exchange.

Computer software that is unopened can be returned within 3 days of purchase.  Customer must have original receipt.