Work Exp/  
  Course No Title Class Lab Clinical Credit
 
ISC 131 Quality Management 3 0 0 3
Prerequisites: None  
Corequisites: None  
This course provides a study and analysis of the aspects and implications of quality management that lead to customer satisfaction through continuous quality improvement. Topics include Total Quality Management, ISO 9000, organizing for quality, supplier/vendor relationships, and the role of leadership in quality management. Upon completion, students should be able to demonstrate an understanding of quality management concepts and techniques.